Returns & Exchanges

Returns and exchanges

Our goal is that you will happy and satisfied with the product you purchased from us.

How Do I Return an Item

We're really sorry to hear this! In the unlikely event that you've received a unsatisfactory, faulty or damaged item, please send an email to support@abbifiied.com with following information:

-Your order number

-Which item is damaged

-Photographic evidence

-Photo of the label

Please do not return any Items unless received an approval of return by email from our support team, it may result in a slower resolution time. 

All labels must still be attached to return the goods. Item(s) cannot be returned if the label has been cut/removed.

Please note, that if the item has been worn, washed or used in any way with all labels attached, your item cannot be returned due to industry standards on Health and Hygiene, and wear and tear. 

If your parcel has been damaged upon delivery, please take photographic evidence and send it immediately to customer support! at support@abbifiied.com

All claims for parcels arriving damaged , faulty Items or any reason must be made within 14 days of the delivery date.

After you have informed us, you have another period of 14 days  in which you must return your item to ABBIFIIED.

Please formally register your intent to return filling out our Y online sheet provided here: https://abbifiied.myreturnscenter.com/.

Provide your email address you used for your purchase and the order number you received up on creating the order.

 

How Do I Exchange an Item

To exchange an item, please send an email immediately to support@abbifiied.com  with following information:

-Your order number

-Which item you want to exchange and Why

-Product and size of new item

-Photo of the label and tags

 

Please do not return any Items unless received an approval of return by email from our support team, it may result in a slower resolution time. 

All labels must still be attached to return the goods. Item(s) cannot be returned if the label has been cut/removed.

Please note, that if the item has been worn, washed or used in any way with all labels attached, your item cannot be returned due to industry standards on Health and Hygiene, and wear and tear. 

All claims for parcels to be exchanged must be made within 14 days of the delivery date.

After you have informed us, you have another period of 14 days  in which you must return your item to ABBIFIIED.

Please formally register your intent to return filling out our online sheet provided here: https://abbifiied.myreturnscenter.com/.

Provide your email address you used for your purchase and the order number you received up on creating the order.

Customer is responsible for return shipping costs in order to exchange your goods. 

Will I get a full refund on my order?

Yes, the full amount of your order will be refunded.

Hoever, If you chose your order to be delivered with Express shipping, we will not refund the initial cost for shipping.

Please note, we do not issue refunds on non-faulty items.

We will complete your refund after your return item is received back at our facility and all details are confirmed. 

When do I get my refund

We will complete your refund after your return item is received back at our facility and all details are confirmed. 

Please expect refunds back on original method of payment with 15 days after refund confirmation.

I have placed an order during sale, can I return my order?

Yes, you can return your products purchased in the Sale. However we can not refund orders which are placed in the Sale,instead you will receive a store credit of the same amount as the order value.

What if my return is not accepted?

The only reason we won't accept a return is if it is contrary our guidelines. If you send something back to us and we cannot credit you for it, we will not return it to back to the sender. If you would like it shipped back, you need to pay for the the shipping costs or it will remain in our returns centre for 90 days before being discarded. Shipping costs will vary based on your location.

More Questions?

Please contact our Customer Services team at support@abbifiied.com  or via Contact Us.